After a long day at work or intensive workout, or maybe even wrong sleep, we always suffer from neck pains.
Here's a simple and elegant solution that can help you get rid of those pains instantly.
All orders eligible for free shipping and shipped with tracking number.
Orders fulfilled from China, Hong Kong, and USA.
Delivery to the US: 13-25 days
Delivery to EU: 15-27 days
Delivery to Latin America: 14-26 days
Rest of the world: up to 4 weeks
We'll process all orders within 24-48 hours and you'll receive a tracking number to your Email or by SMS within 72 hours unless you've placed a pre-order and in such case it'll be subjected to the instructions on the product page.
- All orders are subject to approval based on the order information provided.
- All orders may be placed on hold for further security verifications if information is found to be fraudulent
- In the occasion an item is out of stock or unavailable, your order may not be shipped until a Customer Care Representative has contacted you for further instructions
RETURNS & EXCHANGE
Requirements for Returns:
- Must include a valid original purchase order number from getkraft.co. Purchases made outside of getkraft.co (or any subdomain such as live.getkraft.co) must contact respective seller for returns.
- Returned products must be in their original packaging without any missing contents.
- Returned products not in their original packaging with missing contents are subject to a minimum $5 USD restocking fee.
- Free returns are only eligible in the US
- You'll have 30 days to return the package for a full refund
*Recommended: We suggest adding a tracking number/delivery confirmation on returned packages to ensure your return is received. GetKraft is not liable for lost or stolen return packages during transit/delivery *Please Note: All Sale and Promotional Items are not eligible for Returns, Exchanges, or Warranties.
*Bundle Returns/Refunds: To receive a refund, you must return all items within the bundle.